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RETURN POLICY
Returns, Exchanges & Cancellations
Our return and exchange policy may be updated from time to time. Please review that policy before making a purchase.
To be eligible for a return or exchange, items must meet the conditions stated in our policy (such as time limits, product condition, and proof of purchase). Certain items may be final sale and not eligible for return or exchange.
At P1 Tactical, we stand behind the quality of our products. Due to the nature of our products, all sales are final. We do not accept returns, exchanges, or issue refunds except in cases involving damaged products, manufacturing defects, or design flaws.
Return Eligibility
Returns will only be considered under the following circumstances:
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Damaged Products: Products received damaged upon delivery.
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Manufacturing Defects: Products containing defects resulting from the manufacturing process.
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Design Flaws: Products exhibiting verified design-related issues that prevent them from functioning as intended.
We do not accept returns due to buyer's remorse, incorrect purchases, compatibility issues unrelated to a verified product defect, or customer preferences.
Reporting an Issue
If you believe your product qualifies for a return, please contact P1 Tactical and provide your order number, a description of the issue, and photographs or videos documenting the problem, if available.
All return requests are subject to review and approval.
Return Authorization
Do not ship products back without receiving prior return authorization from P1 Tactical.
If your return is approved, we will provide instructions for returning the product.
Refunds and Replacements
Once a qualifying issue has been verified, P1 Tactical will determine the appropriate resolution, which may include a replacement, repair, or refund, subject to applicable law.
For approved returns involving damage, manufacturing defects, or design flaws, P1 Tactical will cover reasonable return shipping costs when a physical return is required.
Approved refunds will be issued to the original payment method.
Exclusions
P1 Tactical is not responsible for damage or malfunctions resulting from improper installation, misuse, unauthorized modifications, normal wear and tear, or use outside the product's intended specifications.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds are processed immediately to your original payment method.
Please allow 5-10 business days for the credit to appear on your statement, depending on your financial institution's processing times for tactical accessory transactions.
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